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Plantronics PLNAUDIO478 Stereo USB Headset fOR PC

4.1 4.1 out of 5 stars 1,813 ratings

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Standard Packaging
  • Noise cancelling headset with HD sound makes it a pleasure to stay on the call; cancel noise, not your voice
  • Digital Signal Processing technology cancels out echoes and boosts voice signals for clear conversations
  • Headset is Skype certified for a better chatting experience *In order to use the inline call answer/end and mute functions of our Audio USB headsets with Skype, users must download and install the Plantronics Hub application
  • Even with Hub installed, inline call answer/end and mute will not work with Microsoft Lync or Skype for Business applications. For compatibility with these enterprise applications, users need to purchase commercial headsets, like our Blackwire series
  • Answer and end Skype calls right from the headset with our answer/end and mute functions *requires the latest versions of Windows 10, Mac OS and Skype - we cannot guarantee compatibility with all versions of Skype and PC operating systems

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Product information

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For warranty information about this product, please click here [PDF ]

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Plantronics PLNAUDIO478 Stereo USB Headset fOR PC


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Product Description

From the Manufacturer


Enjoy crisp, clear audio during your Skype calls with the Plantronics Audio 478 USB Stereo Headset. This Skype-certified headset features a noise-canceling microphone that ensures you are always heard loud and clear. Foam ear pads, inline controls, and a foldable design make this headset a convenient and portable VoIP/Internet calling solution.






Plantronics Audio 478
USB Stereo Headset
At a Glance:
  • Noise-canceling microphone enhances clarity during VoIP/Skype calls
  • Digital Signal Processing tunes out background noises and echoes
  • Integrated equalizer ensures balanced, dynamic audio
  • Convenient inline panel for quick control over call volume
  • Foldable, portable design ideal for travel





Noise-canceling microphone and convenient folding design are ideal for Skype calls while traveling. View larger.



Inline control panel lets you answer and end calls with the push of a button. View larger.



Noise-Canceling Microphone for Clear Conversations

The Plantronics Audio 478 USB Stereo Headset uses a combination of audio-enhancing technologies to promote clear, noise-free conversations. The noise-canceling microphone filters out static without muffling your voice, crisply conveying each word. You will be able to communicate more effectively, without the frustration of cutouts and feedback.

In addition, the microphone actively works to tune out background noises, so you will be able to make PC calls in noisy environments. It uses Digital Signal Processing technology to cancel out echoes and boost voice signals, improving clarity.

Stereo Headphones Deliver Rich Audio Performance

With its 32-millimeter drivers and expert sound engineering, the headset is capable of delivering crisp, high-definition audio. The headphones boast a 48 kHz sampling rate, which ensures faithful reproduction of your computer's audio. Meanwhile, the built-in EQ adjusts low and high frequencies to create a clear, balanced tone that is ideal for conversing.

The headphones are also well suited to all your PC needs. Your music will sound rich and full, thanks to the headset's 24-bit audio and inclusive dynamic range. Your gaming experience will improve as well--you will be able to hear in-game audio cues more clearly and communicate with your teammates more effectively.

Inline Panel for Easy, Accessible Control

The headset also features an inline control panel, which gives you quick control over your Skype calls. A call button allows you to answer and end calls with a push*, while a microphone button lets you mute yourself just as easily. You can also adjust volume level with two conveniently placed buttons, which increase or decrease your call's volume incrementally.

Portable, Comfortable Design

Featuring a convenient folding design, the 478 Stereo Headset can easily be stored in a laptop bag or suitcase. The headphones are covered in soft foam ear pads to ensure comfort during extended talking sessions. Additionally, the headset's 2-meter cord gives you flexibility to move around as you talk.

The Plantronics Audio 478 USB Stereo Headset is compatible with any Windows or Mac** computer that has an available USB port. It is backed by a one-year limited warranty.

What's in the Box

Plantronics Audio 478 USB Stereo Headset

*Call answer/end requires installation of Plantronics software available.

**Call answer/end is not compatible with Mac OS.






Customer reviews

4.1 out of 5 stars
4.1 out of 5
1,813 global ratings

Customers say

Customers like the sound quality, quality, performance, comfort, and value of the phone. For example, they mention that it makes the recordings sound more crisp, the wires are very fine and fragile, and that it works well with desktops that might be several feet long. That said, they say it's comfortable to wear and well worth the price.

AI-generated from the text of customer reviews

803 customers mention643 positive160 negative

Customers like the sound quality of the phone. They say the microphone is good, making the recordings sound more crisp. They also say the speakers work great and the max volume is just right. Customers also appreciate the voice clarity, comfort, and quiet operation of the headset. They mention that the call quality over Google Voice has been perfect with no issues.

"...But nothing beats the voice clarity, and the comfort of this headset. It literally IS noise-canceling...." Read more

"...It makes the recordings sound more crisp...." Read more

"...Like the 470, everyone I talk to says the incoming audio quality on their side is fantastic...." Read more

"...Call quality over Google Voice has been perfect, absolutely no issues whatsoever throughout my daily use...." Read more

487 customers mention388 positive99 negative

Customers like the quality of the headset. They say it's a good headset for general purpose, with a high-quality microphone. The wires are very fine and fragile, but the headset holds up well to travel abuse. Overall, customers recommend the product as an entry-level and casual-use headset.

"...Pros:• Good as an entry-level and casual-use headset• Low latency USB connection• Affordable price•..." Read more

"...However, if you're looking for a good quality headset with a relatively good noise canceling microphone set that works with Apple's OSX then this is..." Read more

"...Construction Quality: 4 stars (for now). Overall seem quite sturdy; the folding hinges seem to be a good compromise between sturdy and lightweight...." Read more

"...This has been a really excellent headset with outstanding sound quality and long lasting quality, having been used for five years...." Read more

436 customers mention424 positive12 negative

Customers are satisfied with the performance of the headphones. They mention that they are light, comfortable, and work perfectly with the games they've played. The cord is generous in length, so it works well with desktops that might be several feet long. The headphones have good controls on the cord and work well on PC and Mac. They also mention that it works quite well with Desktop recording utilities and Windows 7. The product is easy to set up and works great with Skype.

"...shipping...Grab this headset - you won't be disappointed.....works well with the games I've played also.....decent sound for the price." Read more

"...The headset also worked instantly on my Ubuntu machine...." Read more

"...I absolutely love them. The are light, comfortable, and work perfectly. USB works very well (Logitech used A/V green/pink plugs)...." Read more

"...I just bought these, and they worked fine for a week. I had them plugged..." Read more

327 customers mention265 positive62 negative

Customers like the comfort of the phone. They say the ear pieces are rotatable to conform to the geometry of the side of their head. They also say the headset sits comfortably on their head, has solid sound quality, and is easy to operate. Customers also mention that the earmuffs are cushiony and fit snugly over their ears. The size is very adjustable, and it's effortless to wear.

"...But nothing beats the voice clarity, and the comfort of this headset. It literally IS noise-canceling...." Read more

"...So far no problems whatsoever. It fits my big head and is very comfortable. It has volume controls and mute button right inline within easy reach...." Read more

"...They are incredibly lightweight and sit comfortably on your head...." Read more

"...I absolutely love them. The are light, comfortable, and work perfectly. USB works very well (Logitech used A/V green/pink plugs)...." Read more

279 customers mention253 positive26 negative

Customers are satisfied with the value of the phone. They mention that it is a good quality product for the price, and well worth the money. They also appreciate the folding hinges, which seem to be a great compromise between sturdy and lightweight.

"...recommend the headset to anyone looking for a good headset at a very good price...." Read more

"If you're looking for a decent headset at a good price then pick up the Plantronics .Audio 478 Stereo USB Headset...." Read more

"...Low latency USB connection• Affordable price• Decent fit and not too uncomfortable• Tucks away with the foldable design..." Read more

"...and its additional Skype functionality, and it's an outstanding purchase for the money." Read more

231 customers mention223 positive8 negative

Customers find the folding feature of the phone to be convenient. They mention that it folds up very compactly, and fits easily into a laptop case. They also appreciate the fold flat feature, which is nice for transport. Customers also say that the headset is very portable, and less bulky.

"...PROS:- Mic sounds amazing *- Lightweight, comfortable as hell-..." Read more

"...They are incredibly lightweight and sit comfortably on your head...." Read more

"...The fold flat feature is nice for transport and should help." Read more

"...I also like how these fold up easily and take up less room than my previous Logitech headset. Comfortable to wear all day in my opinion...." Read more

161 customers mention142 positive19 negative

Customers like the ease of use of the phone. They mention that it is easy to plug-and-play, integrates easily with their PC, and makes a huge difference. The software is easy download and install, and there is no set-up required with Windows 7. Customers also mention that the headphones fit perfectly to their head and that it integrates well with Microsoft Lync / Skype for Business on Windows.

"...Mic sounds amazing *- Lightweight, comfortable as hell- Plug and play, none of that bs driver unless you want to be able to end/answer..." Read more

"...It was fairly easy to set up on my Windows 7 machine with the USB plug and play deal...." Read more

"...I use this with Macs without a problem. Nothing to install though there is a Systems Preference widget you can get from their website...." Read more

"...no echo, no background noises, comfortable to listen to.3. easy to operate. pluck and use from USB port...." Read more

186 customers mention49 positive137 negative

Customers are dissatisfied with the microphone of the phone. They mention that the microphone doesn't work, the buttons don't operate, and the call pickup and hang up functions don''t exist. Some say that the product has compatibility issues with Mac and Windows, and that the computer doesn''' even recognize the device when it's plugged in.

"...but the USB dongle it came with seems to now have problems with the mic input portion. I tested that headset with the dongle and it worked fine...." Read more

"...34;speaker" tab, it just says "Speakers USB Audio". They simply don't work...." Read more

"...The quality of sound I receive is excellent. The ear pieces sit on the ear, but do not completely cover them, which I really like...." Read more

"...I don't get a chance to use the buttons as they do not work with the Telephone app that I use, but I have pushed them to see anyway...." Read more

Plantronics .Audio 478 Stereo USB Headset Review
4 Stars
Plantronics .Audio 478 Stereo USB Headset Review
If you're looking for a decent headset at a good price then pick up the Plantronics .Audio 478 Stereo USB Headset. I purchased these because the listing said they would be compatible with Dragon Naturally Speaking, and sure enough there were no problems using the two together.This headset is great for gamers or Skype users too. I've used it for gmaing chat and Skype with no complaints from people on the other end. They are incredibly lightweight and sit comfortably on your head. One thing I was searching for in a headset was a wider headband at top instead of one thin strip. Since I'm bald, headsets with only one of the thin bands sitting atop my can get uncomfartable. This Plantronics set has two bands of decent width which makes my bald head happy.Everyone in my household uses my headset. It adjusts easily to fit almost any size head. Keep in mind nobody in my home has overly large or freakishly small heads. They do however, go from my adult head down to my 8 year old without any problems. Okay, maybe my head might be a bit freakishly big, but the headset still fits just fine.I don't like a lot of things on my desk cluttering up my life so the ability to fold them up and tuck them away in their own little niche beside my desk is also a plus. At the time of purchase I didn't care about the folding perk, but it is something that just worked out to my benefit. I wouldn't let it sway my purchase decision one way or the other though.It was fairly easy to set up on my Windows 7 machine with the USB plug and play deal. The headset also worked instantly on my Ubuntu machine.One thing I would recommend to those of you who intend on purcahsing this headset is to get the windscreen to go with it at the time of purchase. It makes the recordings sound more crisp. In making instructional videos I've learned windscreens are your friend, no matter which headset or mic you're using.
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Top reviews from the United States

Reviewed in the United States on September 4, 2013
Color: BlackProduct Packaging: Standard PackagingVerified Purchase
3 people found this helpful
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Reviewed in the United States on July 19, 2014
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Reviewed in the United States on January 27, 2015
Color: BlackProduct Packaging: Standard PackagingVerified Purchase
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4.0 out of 5 stars Plantronics .Audio 478 Stereo USB Headset Review
Reviewed in the United States on January 27, 2015
If you're looking for a decent headset at a good price then pick up the Plantronics .Audio 478 Stereo USB Headset. I purchased these because the listing said they would be compatible with Dragon Naturally Speaking, and sure enough there were no problems using the two together.

This headset is great for gamers or Skype users too. I've used it for gmaing chat and Skype with no complaints from people on the other end. They are incredibly lightweight and sit comfortably on your head. One thing I was searching for in a headset was a wider headband at top instead of one thin strip. Since I'm bald, headsets with only one of the thin bands sitting atop my can get uncomfartable. This Plantronics set has two bands of decent width which makes my bald head happy.

Everyone in my household uses my headset. It adjusts easily to fit almost any size head. Keep in mind nobody in my home has overly large or freakishly small heads. They do however, go from my adult head down to my 8 year old without any problems. Okay, maybe my head might be a bit freakishly big, but the headset still fits just fine.

I don't like a lot of things on my desk cluttering up my life so the ability to fold them up and tuck them away in their own little niche beside my desk is also a plus. At the time of purchase I didn't care about the folding perk, but it is something that just worked out to my benefit. I wouldn't let it sway my purchase decision one way or the other though.

It was fairly easy to set up on my Windows 7 machine with the USB plug and play deal. The headset also worked instantly on my Ubuntu machine.

One thing I would recommend to those of you who intend on purcahsing this headset is to get the windscreen to go with it at the time of purchase. It makes the recordings sound more crisp. In making instructional videos I've learned windscreens are your friend, no matter which headset or mic you're using.
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8 people found this helpful
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Top reviews from other countries

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Heri
5.0 out of 5 stars Buena calidad/precio
Reviewed in Mexico on June 1, 2018
Color: BlackProduct Packaging: Standard PackagingVerified Purchase
Francois, Laval (Qc)
5.0 out of 5 stars Five Stars
Reviewed in Canada on June 25, 2017
Color: BlackProduct Packaging: Standard PackagingVerified Purchase
Paul Reeder
5.0 out of 5 stars Quality Lightweight and superior Performance
Reviewed in the United Kingdom on March 19, 2018
Color: BlackProduct Packaging: Standard PackagingVerified Purchase
One person found this helpful
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Rajneesh
5.0 out of 5 stars Very good headsets and very durable too
Reviewed in India on September 11, 2017
Color: BlackProduct Packaging: Standard PackagingVerified Purchase
D. TORRES
5.0 out of 5 stars El producto es nuevo, llegó en excelentes condiciones. Es de uso rudo y graba muy bien.
Reviewed in Mexico on August 15, 2019
Color: BlackProduct Packaging: Standard PackagingVerified Purchase